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How mpl168 Handles Your Personal Data

Your account data — including the payment details you use with DANA, OVO, and GoPay — is handled with care and kept within strict access controls.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and correctClear data retention rulesContact path for privacy requests
mpl168 How mpl168 Handles Your Personal Data
DATA PRACTICES

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you enter your DANA or OVO details to complete a deposit, to the session token that keeps your login active. Here is how each area of data handling works in practice.

Payment Data Handling

When you deposit via DANA, OVO, or GoPay, the wallet reference used is passed to the payment processor over an encrypted connection and is not stored in plain text on our servers.

Cookie and Session Control

We use session cookies to keep you logged in while you navigate the lobby. Analytics cookies help us see which sections are used most. You can clear or block these through your mobile browser settings.

Account Security and Access

Your account login is protected by OTP verification sent to your registered contact. Access to stored personal data inside our systems is limited to authorised staff with a defined operational need.

Data Retention and Deletion

Transaction records linked to your GoPay, OVO, or DANA deposits are retained as required under applicable financial rules. Once your account is closed, non-essential personal data is removed on a rolling schedule.

PRIVACY CONTACT

How to Reach Us About Your Privacy

If you want to review the data we hold, request a correction, or ask us to delete information linked to your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account details so we can locate and verify your record quickly.

Team online

Live Chat

Open the chat window from the account menu. Our team is available around the clock to handle privacy and data queries tied to your account.

Email Support

Send your privacy request to our support address. Include your registered contact detail and the specific data action you are requesting — access, correction, or deletion.

Account Help Desk

Log in, go to account settings, and submit a data request form. This routes directly to the team that manages account records and wallet-linked information.

Common Questions About Your Data and Rights

These are the questions we hear most often about how personal data is handled on this platform. If your question is not covered here, the support channels listed above are the fastest way to get a direct answer.

We collect your name, contact details, and the account reference for the payment wallet you register — such as your DANA or OVO number. Device identifiers are also logged to help secure your session.

Your wallet reference is used to complete the deposit transaction and is passed to the processor over an encrypted channel. We do not store full wallet credentials in plain text after the transaction is confirmed.

Yes. Submit a data access request through live chat or the account help desk with your registered details. We will locate your record and share what we hold within the timeframe required by applicable rules.

Contact support via live chat or email, state whether you want a correction or deletion, and include your account reference. Deletion of transaction records may be limited by financial regulation retention requirements.

We do not sell your data. Information is shared only with payment processors — such as those handling GoPay or OVO transactions — and only to complete the action you initiated from your account.

Account data is retained while your account is active. Transaction records are kept for as long as applicable financial regulations require. Non-essential data is removed on a scheduled basis after account closure.