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What You Need to Know Before Using mpl168

Our legal terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits via DANA, OVO, or GoPay through to account access rules.

Jurisdiction-Dependent AccessDANA, OVO, GoPay Wallet UseAccount Holder ResponsibilityData Handling PolicyFair Use Standards
mpl168 What You Need to Know Before Using mpl168
ACCOUNT SECURITY

How We Handle Your Data and Keep Accounts Secure

We collect account information — including the wallet details you use for DANA, OVO, or GoPay deposits — to operate your account, process transactions, and comply with applicable requirements. We do not sell your personal data to third parties. Data is retained for as long as your account is active and for a period after closure as required by applicable rules. You may request a summary of the data we hold on your account by contacting support through live chat or email.

Cookie Policy

We use cookies to keep your session active and remember your language and payment preferences. You can adjust cookie settings in your browser at any time without losing your account data.

Account Security

Your account is protected by OTP verification on login and withdrawal requests. Never share your OTP with anyone — our team will never ask for it through chat or email.

Data Retention

We keep your account and transaction records for the period required under applicable rules. After account closure, data is held only as long as necessary and then securely deleted.

Request and Correction

To request access to your data or correct an account detail, contact support via live chat or email with your account ID. We aim to process requests within five business days.

CONTACT CHANNELS

Reach Us for Legal and Account Questions

If you have questions about these terms, your account status, or how your data is handled, our support team is available through the channels below. We aim to respond to legal and account queries within one business day. For wallet issues involving DANA, OVO, or GoPay, have your transaction reference ready when you get in touch.

Team online

Live Chat

Available directly from your account dashboard. Raise a query about terms, account status, or wallet verification and our team picks it up in the order received.

Email Support

Send detailed legal or account queries to our support address. Include your account ID and any relevant transaction references so we can respond accurately and quickly.

Help Centre

Our help centre covers common questions about terms of use, account access rules, and payment policy. Search by topic or browse the legal and account sections directly.

Common Legal and Account Questions

These questions come up often when account holders review our terms. If you do not find what you need here, reach our support team directly through live chat.

Account registration is open to individuals in regions where access is permitted under local law. It is your responsibility to confirm that using this platform is lawful where you are located.

Contact support via live chat with your transaction reference number and the wallet you used. Our team checks the payment record and resolves pending transactions, usually within one business day.

We may suspend or close accounts that breach our terms of use — including shared access or fraudulent activity. Where possible, we notify you before taking action and explain the reason.

Send a data request through live chat or email, including your account ID. We aim to provide a summary of the data we hold within five business days of receiving your request.

Applicable law depends on the jurisdiction relevant to your account and region. We do not represent that our terms override local law — access is conditional on it being permitted where you are.

We update our terms when our services change or when rules applicable to our platform require it. Continuing to use your account after a published update means you accept the revised terms.